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The public privacy notice is not yet approved. Real customer collection remains disabled. Local testing uses a clearly labeled development notice.
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Document upload policy
Uploads are currently unavailable
This website does not currently accept customer document attachments. Do not paste confidential documents into enquiry fields or send them through an unconfirmed email address. Describe your needs without sensitive details; an authorized staff member can arrange an approved sharing method.
Planned file limits
When secure uploads are enabled, accepted types will be PDF, DOCX, XLSX, PNG and JPG, up to 10 MB per file. Executable files, archives, password-protected files that cannot be scanned, and unnecessary sensitive information will not be accepted. Only upload information you are authorized to share.
Checks and access before uploads open
Uploads must be checked for file type and malware before staff can open them. Files must be stored privately. Only the customer who owns the request and authorized staff assigned to it may access them, with owner access where needed. Download links must expire, access must be logged, and deletion must be tested. Uploads will remain disabled until these controls work.
Planned retention
Attachments for enquiries that do not proceed are planned for deletion after 90 days, unless a documented legal reason requires longer retention. Documents for accepted projects need a retention period stated in the project agreement. Backup expiry and deletion procedures must be confirmed before uploads are enabled. This is the planned policy, not a claim that an upload service is operating.